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Barkbox Careers: A Guide To Getting Hired At Barkbox & Acing the Interviews
Barkbox is one of the largest pet subscription companies in America, serving over 2 million dogs monthly.
Starting in 2011 by Carly Strife, Matt Meeker, and Henrik Werdelin - the monthly subscription service provides the best in quality goods of dog products, services, and experiences. The company is currently valued at $1.6 billion, making them one of the highest valued pet companies in the world.
Each monthly subscription can be personalised for the owners dogs needs, making each product unique to match the dogs style of play.
If you are a pet lover or just want to join the amazing Barkbox team, this article is for you. Getting employed by Barkbox is no easy task, but we’ll be breaking down the entire hiring process as well as the interview questions and the overall timeline you can expect. Let’s jump in.
Barkbox’s Hiring Process Overview
Barkbox’s hiring process consists of 4 different rounds of interviews with their team members depending on the role you're applying for. The 4 rounds of interviews include:
- A Phone Interview with HR
- A Team Member Interview
- A Manager Interview
- Additional Team Member Interviews
Although this is the typical hiring process, the amount of interviews differ between roles. As a general rule of thumb, the more senior your role is the more interviews you will undergo.
Barkbox likes to bring qualified candidates through several video calls with several key internal stakeholders. You can expect to possibly experience more than 4 rounds of interviews, depending on the role you're hiring for. This is so that the team at Bark can get you to meet everyone that will be involved in the role that you are hiring for
Additionally, for the assessment interview, be prepared to be assessed based on the role you are interviewing for (e.g. software engineer roles will go through technical assessments, customer service interviews will go through more behaviour based assessments). If your role does not require any technical assessment skills, than you will only be analyzed based on your interview calls
Step 1: Applying
Where Can I Apply For A Job At Barkbox?
Jobs at Barkbox can often be found across their website which you can find at https://bark.co/careers/. They also regularly post on their Linkedin page available here. For one central place to find Barkbox jobs, you can also check out eComportal. You’ll find a huge selection of Barkbox remote jobs that relate to the eCommerce industry. It's also important to keep in mind that Barkbox is a global company, with roles in the Philippines, Europe, and South America. If you are applying for certain positions, keep in mind where it's located to stay within a similar time zone!
How Difficult Is It To Get Hired At Barkbox?
Barkbox's hiring process is rated 2.7 out of 5 by Glassdoor. Out of 132 interviews, 49% were rated negative, 31% were rated positive, & about 20% were rated neutral. These interviewers were conducted on a broad range of job positions. The reason for the typically high negative interview rate came down to lack of professionalism, whereby a lot of applicants sighted that Barkbox would not return emails or notify applicants when they did not get the role. Generally, the more open roles they have for a position the easier it’ll be to get hired as you’ll have less competition. These roles typically fall under staff accountants, happy ambassadors (Barkbox’s name for their customer service reps), marketing directors, and merchandising coordinators.
Step 2: Interview Process
How Long Does It Take After Applying To Hear Back From Barkbox?
Barkbox typically has a fast response time via email after you’ve submitted an application. The typical response time for these roles is about 1 week. For positions higher up the company, you can expect a response time between 2-3 weeks depending on the volume of applicants they get. Its also important to keep in mind that you may not receive a reply from Barkbox, which would indicate that they do not deem you as a qualified candidate.
What Are Some Questions I Can Expect In The Barkbox Interview Process?
Typically, the questions that the Barkbox team will ask you when getting interviewed are based on the role that you are getting hired for. You can expect questions directly related to your role that you may have received for similar positions. Overall, common questions that seem to come up a lot regardless of the role being hired for are questions like:
1. Why are you interested in working for Bark?
2 Do you have a dog of your own?
3. Tell me about your past working experience
For Marketing roles:
- Tell me about your experience marketing with IOS 14
- How do you handle multiple things at once?
- What analytics tools do you use?
For Managerial roles:
- What would you consider your leadership style is like?
- How do you deal with adjusting your strategy given certain changes in the market?
- How do you handle conflict
For Project Management Jobs:
- How do you like to manage projects?
- What tools do you use for task management?
How Long Does It Take To Hear Back From Barkbox After The First Interview
Barkbox has been consistent with following up each interview by planning the next interview, usually done within a week's time depending on the calendar availability. You can expect a second interview in 1 to 2 weeks if you pass the first interview. Keep in mind that you may not receive an email if you didn’t get past a certain stage of an interview process. For this, we highly recommend connecting again with the Bark team to see what the status of your candidacy is.
Step 3: Getting Hired
How Long Does The Entire Hiring Process At Barkbox Take?
Typically, you can expect the entire process to take 3-4 weeks. For Happy Ambassador roles, Barkbox seems to hire relatively quickly, within a couple weeks.
We have heard of reports for higher up, managerial roles to take up to 3 months. For roles that are more senior, their process of vetting the candidate will take longer thus the whole hiring process will be longer.
How Long Does It Take To Hear Back From Barkbox About A Job?
After your final interview, you can expect to hear back within a week's time with either a formal offer or an email letting you know you did not get the role.