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Klaviyo Careers: A Guide To Getting Hired At Klaviyo
Since 2012, Klaviyo has grown to over 1000+ employees by providing a marketing automation platform specialising in email marketing and SMS.
Klaviyo is used & loved by many ecommerce brands who leverage their built in customer data platforms to run personalised marketing experiences across different channels. Klaviyo is loved by many because it has all the tools you need in one place - reporting on the customer journey, automating customer communications, generating growth through segmentation, etc
If you’ve applied to a role at Klaviyo or are thinking about trying to apply for a job at Klaviyo, you’ve come to the right place. In this article, we are going to break down the hiring process for Klaviyo jobs, the type of interview questions you may receive, and the timeline you should expect to go through during your recruitment. Let’s jump in!
Klaviyo’s Hiring Process Overview
Klaviyo’s hiring process consists of 5-6 different rounds of interviews with their team members depending on the role you're applying for. The 5-6 rounds of interviews include:
- A Phone Screening with a recruiter
- A Hiring Manager Interview
- A Team Member Interview
- A Panel of Internal Stakeholders Interviews
- Technical Assessment
- Final Interview
Although this is the typical hiring process, the amount of interviews differ between roles. As a general rule of thumb, the more senior your role is the more interviews you will undergo.
Klaviyo’s hiring process is known to be long and rigorous. For every role, they’ll make you meet a lot of the internal team associated with that role.
Additionally, for the assessment interview, be prepared to be assessed based on the role you are interviewing for (e.g. software engineer roles will go through technical assessments, customer service interviews will go through more behaviour based assessments). If your role does not require any technical assessment skills, than you will only be analysed based on your interview calls
Step 1: Applying
Where Can I Apply For A Job At Klaviyo?
Jobs at Klaviyo can often be found across their website which you can find at https://careers.klaviyo.com/en/. They also regularly post on their Linkedin page available here. For one central place to find Klaviyo jobs, you can also check out eComportal. You’ll find a huge selection of Klaviyo remote jobs that relate to the eCommerce industry.
How Difficult Is It To Get Hired At Klaviyo?
Klaviyo’s hiring process is rated 2.8 out of 5 by Glassdoor. Out of 311 interviews, 44% were rated negative, 38% were rated positive, & about 18% were rated neutral. These interviewers were conducted on a broad range of job positions. Overall, applicants reported that Klaviyo has quite an extensive selection process when it comes to interviewing new applicants. They’ll take you through various team member interviews, recruiters, hiring managers, take home assessments, and large panels to judge your qualifications. Expect to meet a lot of people and answer various questions related to your role.
Step 2: Interview Process
How Long Does It Take After Applying To Hear Back From Klaviyo?
Klaviyo typically has a fast response time via email after you’ve submitted an application. The typical response time for these roles is about 1 week. For positions higher up the company, you can expect a response time between 2-3 weeks depending on the volume of applicants they get.
What Are Some Questions I Can Expect In The Klaviyo Interview Process?
Typically, the questions that the Klaviyo team will ask you when getting interviewed are based on the role that you are getting hired for. You can expect questions directly related to your role that you may have received for similar positions. Overall, common questions that seem to come up a lot regardless of the role being hired for are questions like:
1. What are you passionate about?
2 Why Klaviyo?
3. What makes you right for this role?
For Product Manager roles:
- How do you manage product backlogs?
- Tell me about a time you took a product to market
For Engineering roles:
- Tell me how to fix this piece of code
- How do you handle certain situations e.g. work not getting done, junior engineers not reaching out, if you need to advocate for a piece of work/tech
- Walk me through a system you’ve designed
How Long Does It Take To Hear Back From Klaviyo After The First Interview
Klaviyo has been consistent with following up each interview by planning the next interview, usually done within a week's time depending on the calendar availability. You can expect a second interview in 1 to 2 weeks if you pass the first interview.
Step 3: Getting Hired
How Long Does The Entire Hiring Process At Klaviyo Take?
Typically, you can expect the entire process to take up to 4 weeks. Klaviyo is known to be very rigorous with who they hire, taking applicants through many steps to meet the team and assess their personality & talent.
We have heard of reports for higher up, managerial roles to take up to 3 months. For roles that are more senior, their process of vetting the candidate will take longer thus the whole hiring process will be longer.
How Long Does It Take To Hear Back From Klaviyo About A Job?
After your final interview, you can expect to hear back within a week's time with either a formal offer or an email letting you know you did not get the role.