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Petco Careers: A Guide To Getting Hired At Petco


4/26/2023 • 2:02:07 PM

by Shaun

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Petco Careers: A Guide To Getting Hired At Petco

Petco started in 1965 as a mail-order only business supplying veterinary supplies to people living in the state of California. After several years, their product line expanded into pet food and supplies for pets. Now in 2021, Petco boasts around 1,500 stores across Mexico, Puerto Rico, and the United States.

With over 27,000 employees doing roughly $4 billion USD in revenue annually, Petco is one of the largest pet product brands in the world.

If you’ve applied to a role at Petco or want to learn more about Petco jobs & how to get one - you’ve come to the right place. In this article, we are going to break down the hiring process for Petco, the type of interview questions you may receive, and the timeline you should expect to go through during your recruitment process at Petco. Let’s jump in!

Petco’s Hiring Process Overview

Petco’s hiring process consists of 4-5 different rounds of interviews with their team members depending on the role you're applying for. The 4-5 rounds of interviews include:

  • A Phone Screening with a Recruiter
  • A Zoom Interview With A Manager
  • A Zoom Interview With A Director

Although this is the typical hiring process, the amount of interviews differ between roles. As a general rule of thumb, the more senior your role is the more interviews you will undergo.

For In-store & sales associate roles, the interview process is as follows:

  • A Phone Screening Interview With A Recruiter
  • An In-Store Interview / Zoom Interview With Store Manager

One thing to keep note of is that for higher up positions such as general managers or VP roles, the team will want to meet with you in-person to discuss the requirements of the job. Other roles that are more common such as in-store, marketing, engineering, stylists, or sales will most likely be done over Zoom

Step 1: Applying

Where Can I Apply For A Job At Petco?

Jobs at Petco can often be found across their website which you can find at also regularly post on their Linkedin page available here. For one central place to find Petco jobs, you can also check out eComportal. You’ll find a huge selection of Petco remote jobs that relate to the eCommerce industry.

How Difficult Is It To Get Hired At Petco?

Petco’s hiring process is rated 2.0 out of 5 by Glassdoor. Out of 856 interviews, 20% were rated negative, 61% were rated positive, & about 20% were rated neutral. The interviewing process consist of a lot of questions regarding behavioral situations, knowledge about Petco, and past work experience

Step 2: Interview Process

How Long Does It Take After Applying To Hear Back From Petco?

Depending on the role you are getting hired for, Petco typically has a fast response time that is anywhere between 1-3 weeks from the initial application.

What Are Some Questions I Can Expect In The Petco Interview Process?

Typically, the questions that the Petco team will ask you when getting interviewed are based on the role that you are getting hired for. You can expect questions directly related to your role that you may have received for similar positions. Overall, common questions that seem to come up a lot regardless of the role being hired for are questions like:

General Questions:

1. Have you ever worked with animals? Do you own a pet?

2. What is your greatest strength?

3. Why do you want to work at Petco?

4. Explain a time where you were under immense stress and how you dealt with it

5. Where do you see yourself in 5 years?

For Marketing roles:

1. What has been the most successful campaign you’ve ran in the past?

2. What was the ROI & what deemed it as a success?

3. What do you do to organize yourself?

4. What’s a brand that you believe does marketing well?

For Engineering roles:

  1. Use Jquery to create some action on a webpage
  2. Basic machine learning questions (for Data Scientist roles)

For Sales Associate Roles:

  1. Do you have any retail experience?
  2. How do you deal with a difficult customer?
  3. What positive attributes do you feel you bring to a team setting?
  4. Are you comfortable handling various animals?

How Long Does It Take To Hear Back From Petco After The First Interview

If the initial interview goes well, the team at Petco will follow up each interview usually within 1-2 weeks time. There have been cases where Petco has not responded to candidates who didn’t make it past their interview process. We recommend following up if its been more than 2 weeks since you’ve heard back

Step 3: Getting Hired

How Long Does The Entire Hiring Process At Petco Take?

Typically, you can expect the entire process to take up to 4 weeks.

We have heard of reports for higher up, managerial roles to take up to 2 months. For roles that are more senior, their process of vetting the candidate will take longer thus the whole hiring process will be longer.

How Long Does It Take To Hear Back From Petco About A Job?

After your final interview, you can expect to hear back within a week's time with either a formal offer or an email letting you know you did not get the role.