Find a job from a eCommerce brand
Sign up to hear about new jobs from the best brands. Straight to your inbox 1-2x a week.
Warby Parker Careers: A Guide To Getting Hired At Warby Parker & Acing the Interview
Discover the hiring process behind one of America’s largest online retailers of prescription glasses, contact lenses, and sunglasses. Dive into the interview questions & what you can expect when seeking employment at Warby Parker
Founded in 2010 by Neil Blumenthal, Andrew Hunt, David Gilboa, and Jeffery Raider - Warby Parker has grown to become a behemoth in the glasses space by providing customers with high quality prescription glasses primarily available online (although now about 90% of their sales occur through one of their 160 physical locations).
Warby Parker excelled in giving users the chance to try on glasses at home with their “Home-Try-On program” whereby customers could be sent five frames from the website which they could try on at home for free for a 5-day period. Additionally, customers can also try on frames virtually through their mobile app.
If you’re interested in Warby Parker jobs and are looking for information regarding interview questions, hiring process, and timeline for employment - look no further! In this article we’ll give you an extensive guide to getting hired as an employee at Warby Parker
Warby Parker’s Hiring Process Overview
Warby Parker’s hiring process consists of 5 different rounds of interviews with their team members depending on the role you're applying for. The 5 rounds of interviews include:
- A Phone Screening Interview
- A Manager Zoom Interview
- A Full Team, Skill Assessment
- An In-Store Interview (For sales associates and optometrist)
- A Final Team Interview
Although this is the typical hiring process, the amount of interviews differ between roles. As a general rule of thumb, the more senior your role is the more interviews you will undergo.
For Warby Parker remote jobs, all interviews will be conducted primarily online.
Additionally, for the assessment interview, be prepared to be assessed based on the role you are interviewing for (e.g. software engineer roles will go through technical assessments, customer service interviews will go through more behaviour based assessments).
Lastly, for sales associate, retail, or optometrist interviews - expect to have an in-store interview occur where you’ll be asked to come in and chat in person.
Step 1: Applying
Where Can I Apply For A Job At Warby Parker?
Warby Parker often posts job vacancies across their website which you can find on their Warby Parker Careers page at https://www.warbyparker.com/jobs. They also regularly post on their Linkedin page available here. If you wish to find one place where you can sift through all the Warby Parker jobs, check out eComportal. You’ll find a huge category of Warby Parker jobs from home, as well as jobs from different states like Warby Parker Nashville jobs, Warby Parker nyc Jobs, and Warby Parker Los Angeles jobs.
How Difficult Is It To Get Hired At Warby Parker?
Warby Parker’s hiring process is rated 2.6 out of 5 by Glassdoor. Out of 250 interviews, 23% were rated negative, 60% were rated positive, & about 17% were rated neutral. These interviewers were conducted on a broad range of job positions. Generally, the more open roles they have for a position the easier it’ll be to get hired as you’ll have less competition. These roles typically fall under sales associates, optician, optical supervisors, sales representatives, or customer service reps.
Step 2: Interview Process
How Long Does It Take After Applying To Hear Back From Warby Parker?
Warby Parker typically has a fast response time via email if you are applying for more general, in-store roles. The typical response time for these roles is about 1 to 3 days. For positions higher up the company, you can expect a response time between 2-3 weeks depending on the volume of applicants they get.
What Are Some Questions I Can Expect In The Warby Parker Interview Process?
Typically, the questions that the Warby Parker team will ask you when getting interviewed are based on the role that you are getting hired for. You can expect questions directly related to your role that you may have received for similar positions. Overall, common questions that seem to come up a lot regardless of the role being hired for are questions like:
1. Name a time you went above and beyond for your job
2. Why do you want to work at Warby Parker?
3. What do your long term or short term goals look like?
For Optician roles:
- What was a recent challenge you faced while in clinic & how did you solve it?
- How would you troubleshoot a first time progressive lens wearer?
- A customer wants an oversized frame but has a considerably high prescription. What are your next steps?
- Can you use a manual lensometer?
For Sales Representative Jobs:
- What moment when working with a client are you most proud of?
- How would you sell a pair of glasses to a customer?
- If there was a new technology being implemented in the store and your coworker wasn’t excited about it, what would you do?
How Long Does It Take To Hear Back From Warby Parker After The First Interview
Warby Parker has been consistent with following up each interview by planning the next interview, usually done within a weeks time depending on the calendar availability. You can expect a second interview in 1 to 2 weeks if you pass the first interview.
Step 3: Getting Hired
How Long Does The Entire Hiring Process At Warby Parker Take?
Typically, you can expect the entire process to take 4 weeks. From applying online, to the first phone interview, to a managerial interview, team interview, and analytical assessment - each interview is usually spread 1 week apart. With 4 interviews, this will total 4 weeks for the entire hiring process. It can be shorter based on the necessity and speed at which they hire for that specific role.
We have heard of reports for higher up, managerial roles to take up to 3 months. For roles that are more senior, their process of vetting the candidate will take longer thus the whole hiring process will be longer.
How Long Does It Take To Hear Back From Warby Parker About A Job?
After your final interview, you can expect to hear back within a week's time with either a formal offer or an email letting you know you did not get the role.