https://tech.attentive.com/About the RoleThe Business Systems Analyst will be a key contributor on the Revenue Technology (“RevTech”) team, responsible for managing the scale, maintenance, improvements, and architecture of Salesforce and associated integrated applications. The Business Systems Analyst partners with business stakeholders to execute against short and long term needs, ensuring optimal configuration of applications in alignment with business needs. The role combines strategic responsibilities with hands-on technical work and day to day execution to drive innovation across the company, with a primary focus on Salesforce and its ecosystem.What You'll AccomplishGather requirements from business stakeholders and refine into actionable items for technical development or researchDevelop and implement basic Salesforce changes that deliver a solution to business problemsUnderstand business and technical priorities and ensure alignment with cross-functional teams and business stakeholdersUnderstand our Salesforce data points and their impact on data dependent processes, automation, and analysesOwn the maintenance and enhancement of essential processes within Salesforce and the Business System technology stackProvide support to team members on overall system design, integrations and enhancementsYour ExpertiseBachelor’s degree in computer science, business, or related field and/or equivalent combination of education and experience3+ years of experience implementing, configuring, and managing Salesforce environmentsKnowledge of Salesforce object schema and relationship with the ability to build Salesforce Reports or query data using SOQLExperience analyzing large data set using Excel or Google SheetsExceptional problem solving and analytical skills in relation to user processes and system gapsFamiliarity with project management methodology such as Scrum-Agile and KanbanUnderstand system integration and ETL processesStrong verbal and written communications with ability to effectively communicate complex information to audiences at all levels of the organizationNice To HavesExperience with the implementation and management of SaaS integrations for Salesforce such as Zendesk or ZapierExperience with Salesforce CPQ implementation and management is a plus but not requiredDemonstrated ability to work effectively within a team in a fast-paced environmentDemonstrated ability to set proper time and resource expectations with stakeholdersWorks effectively and diligently with or without deadlinesYou'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
Requirements
- The US base salary range for this full-time position is $84,000 - $101,000 annually + equity + benefits- Our salary ranges are determined by role, level and location#LI-EB1Attentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s successLearn more about AWAKE, Attentive’s collective of employee resource groups.If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.