Managing IT infrastructure: Overseeing the company's network, servers, hardware, and software

Network maintenance: Ensuring the stability and security of the company's network, including Wi-Fi and wired connections  Server management: Monitoring server performance, optimizing resource allocation, and implementing security measures  Hardware and software management: Procuring, installing, and maintaining necessary hardware and software Coordinate purchasing of IT equipment (network and server) for all locations to include determining needs, pricing, ordering, and tracking Identify alternate ways to achieve savings within the organization, via new product recommendations and vendor identification Data management: Developing and implementing data backup and disaster recovery plans Security management: Protecting the company's systems and data from cyber threats Troubleshooting: Identifying and resolving technical issues that may impact operations Team management: Leading and managing a team of IT professionals Project management: Overseeing IT projects, such as system upgrades or new technology implementations REQUIREMENTS: Bachelor's degree in computer science, information technology, or a related field required 8+ years of experience in technical operations, infrastructure management, or a similar role Strong knowledge of Windows servers, Digital cloud services, data center operations, and IT security Experience with virtualization technologies, enterprise storage systems, and network protocols Excellent leadership and team management skills, with a track record of building and developing high-performing teams Experience working in a direct-to-consumer setting, or a consulting background is highly preferred Strong problem-solving and decision-making abilities, with a focus on driving continuous improvement Effective communication and collaboration skills to work with cross-functional teams and senior management, as well as explaining IT principals to a non-technical audience Experience in IT planning and deployment of company-wide IT solutions Strong skills with Jira/Freshservice Service Management, Atlassian dashboards and metrics You are detail oriented, have a problem-solving attitude and aim to provide the best customer experience Relevant certifications are a plus, especially those in IT security POSITION TYPE:This is a full-time exempt position.WORK ENVIRONMENT:This position is in-office, working out of our HQ in Durham, North Carolina 4x a week. SALARY:$150,000-$165,000 + Bonus BENEFITS: