Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance
Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
Requirements
Leverage product knowledge to actively sell and style our products and offer fit advice
Introduce and educate our customer about our Brand’s mission, values, and ethos
Have a customer-first mindset when working with customers
Show up to shifts on time with a can-do attitude
Be flexible through shift to work in multiple zones while effectively communicating with your team
Process purchases, returns and exchanges
Keep your store clean and tidy and maintain store presentation
Process, organize, and prepare inventory
Restock sales floor throughout the day
We’d love to hear from you if you have:
Experience in retail, sales or the service industry
A passion for helping others and enjoy being a part of a team
The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
Have exceptional communication skills and are comfortable receiving feedback
Ambition to learn and grow from others
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
Must regularly stand and move around all areas of the store and be accessible to customers
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $21.
Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
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