Implement and execute Everlane’s global inspection and testing program in partnership with factories, third-party partners, and cross-functional teams
Communicate testing and inspection results internally and externally to key stakeholders, and partner with factories to ensure continuous improvement
Troubleshoot, diagnose, and solve any development and bulk quality issues with urgency (i.e. workmanship, color, inspection report failures, etc.)
Create corrective and preventive action plans while keeping internal partners informed
Track and analyze quality defect reporting, identifying themes and proposing solutions
Management of product samples, including TOPs and final reference samples
Define, track, evaluate, and communicate each factory's performance metrics on a regular basis
Create protocols and SOPs that keep global and internal partners informed of best practices and standards
Manages additional projects as assigned by leadership
Requirements
3+ years experience in quality assurance in textiles, apparel, and/or accessories and footwear
Strong verbal and written communication skills
A natural problem solver
Strong organization skills and sense of urgency
Passionate about the craftsmanship of products and sustainability
Interested and willing to travel both domestically and internationally
Resourceful and entrepreneurial
Experience with Airtable and Excel analysis a plus
Added bonus if you:
Have a BA/BS degree in Textiles Science or Textile Engineering
Speak Mandarin, Cantonese, Korean or Italian
The Fine Print:
HQ: This is a full-time role based at our San Francisco office headquarters in the Mission neighborhood. We are on a hybrid schedule, with at least three days in the office per week, Tuesdays through Thursdays.
California Residents: At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is $26.50 - $35.00. This range is based on the San Francisco geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location.
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