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    Partner Success Manager
    Posted Feb 18, 2025
    Hybrid
    Remote - us, Usa
    About G2crowd
    Create short-term and long-term roadmap and vision for retention partner ecosystem that is guided by the goal of enhancing adoption and G2’s overall customer experience. Collaborate with G2 Solutions & Success team and partners to drive adoption of integrated solutions, significantly increasing the likelihood of customer renewal and retention. Proactively identify and address barriers to adoption, delivering creative solutions that enhance the value of partner integrations for customers. Develop and implement joint success plans with partners to align on goals that drive customer retention and revenue growth. Monitor and analyze partner performance to optimize program impact and provide regular updates to leadership on adoption rates, pipeline contribution, and revenue impact.
    Requirements
    Collaborate with Partner-side Sales, Marketing and Enablement teams to launch joint offers, account mapping, and education on our integration and joint value for customers  Work in close alignment with G2 Product, Marketing, and Sales to bring new integrations and enhancements to existing integrations into market and drive adoption Collect and surface customer feedback on integrations and work closely with G2 and Partner Product teams to prioritize the most impactful enhancements Be a Subject Matter Expert on G2’s integration capabilities Build rapport with sales and partners as an expert on G2 and our partner ecosystem Create leverage on the Partnership team by consistently sharing new learnings and industry insights  Proactively create new process documentation and training materials as needed  Minimum Qualifications: We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.  4+ years of tech-related sales, customer success or partnerships experience 2+ years experience developing and scaling partnerships and consistently delivering strong adoption and revenue growth A passion for partner ecosystems and proven hustle to get things done Exceptional relationship management, collaboration and communication skills Ability to work in a fast-paced environment with little (to none) guidance or supervision - a self-starter who exhibits passion, persistence, and integrity in all that you do Ability to navigate ambiguous situations and quickly adapt as environment changes Our Commitment to Inclusivity and Diversity At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.  -- For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.  
    Partner Success Manager at G2crowd