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    Director, Creative Operations
    Posted May 28, 2025
    Hybrid
    New york, Usa
    About Glossier
    Develop strong cross-functional relationships across the organization to enable honest, efficient collaboration between Creative and all partner teams, and to ensure that the Creative team is afforded access to the most current business information generated by partner teams. Achieve and maintain complete awareness of all current activity within the Creative studio. Institute tools to make that awareness (always accurate in real-time) available to all Creative team members, increasing the team’s ability to self-manage. Develop and foster a keen understanding of the Glossier world, our brand, our people and our values. Apply these learnings to all creative project planning and execution. Lead the creation and maintenance of project and campaign schedules, inclusive of firm milestones. Clearly communicate those deadlines cross-functionally and escalate risk in a timely manner. Join key leadership meetings to provide real-time project status and risk assessment for all active projects, as needed.
    Requirements
    Propose, champion, implement and document new workflow processes across the creative team.  Partner with Asset Production leadership to ensure the translation of briefs into shot lists guarantees both creative/brand integrity, and business efficacy. Partner with Asset Production leadership to ensure that the production budget is accurately updated and tracked for reporting purposes. Support Creative Director and each Creative team lead in regard to resourcing, to ensure business continuity during spikes in workload, planned PTO/OOO/sabbaticals, unplanned absences, and periods in which we are recruiting for an open role. Partner with HR and Fiance to manage contractor budget. Qualifications 8-10+ years of Creative Operations, Project Management and/or Production experience in full-service studio settings. Beauty, Retail/Fashion, or Prestige CPG industry experience preferred. Brand side experience working with Wholesale partners (ie. Sephora, Space NK, Mecca)  Deep experience evaluating, implementing and optimizing creative workflow database platforms such as Wrike, Monday, Airtable, Asana, etc. Proficiency in Adobe Creative Cloud and Figma are a plus. Digital Asset Management (DAM) experience is a plus. Full comprehension of standard creative processes across creative disciplines and communication channels. Experience partnering with and aligning multiple senior stakeholders and contributors on large-scale product launch campaigns, seasonal campaigns and brand campaigns. An ingrained ability to quickly assess project scope and estimate the required resources and time required to execute against any given scope. Knowledge of shoot production and the ways by which it can be optimized to maximize the efficacy of the minimum number of assets required Experience leading the translation/synthesization of discrete business needs and channel-specific asset requests into integrated, line-itemed deliverable lists and shot lists. Strong relationship-building skills, both within creative teams and with Creative’s partners, internal and external. Excellent oral and written corporate communication skills, with the proven ability to synthesize complex inputs into feasible, actionable project plans with clear roles/responsibilities and firm milestones. Strong presentation design and diagraming skills ideal; ability to convey complex ideas and process through use of intuitive visual devices. In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position: The estimated annual pay range for this role is $135,000 - 176,000 There may be future opportunities for continued pay progression based on continued strong performance in the role. Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. Learn more at the Glossier Career page. Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.  Click here to view the candidate privacy policy under FAQ's We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination. #LI-Hybrid 
    Director, Creative Operations at Glossier