Requirements
goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life.
Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that’s also known for its products, curation, podcast, TV shows, live events, and retail stores.
About You
You're known for leading by example, and your passion for providing exceptional customer experiences is integral to your retail management style. An ability to inspire and motivate teams while driving profitability makes you stand out. Your meticulous attention to detail is demonstrated in your accountability for time management and goal-setting processes.
About The Role
As an Assistant Manager, your primary responsibility will be enhancing our unique goop customer experience and driving store profitability. Reporting to the Store Manager, you'll be a crucial part of our retail team, coaching team members, managing inventory, ensuring smooth store operations, and maintaining visual standards. This role requires a balance of leadership, operational acumen, and team development skills.
Responsibilities include:
Drive sales and profitability, leading by example and providing real-time coaching to the team.
Delivering the goop brand experience to our customers, exceeding their expectations with each visit.
Building a positive team environment that encourages participation, cooperation, and achievement of store goals.
Managing and optimizing on-hand inventory in line with performance and depth.
Ensuring store teams receive appropriate customer service and product knowledge training.
Overseeing overall store operations, ensuring operational integrity, asset protection compliance, and accountability for time and attendance, in the Store Manager's absence.
Upholding goop's visual standards and presentation to reflect our brand ethos to the customer.
Responsible for specific (DOR) designated areas of responsibility
Qualifications & Experience
4-6+ years of retail experience, preferrable within a luxury environment; including at least 1 year of management experience.
Strong interpersonal and communication skills, both written and verbal.
Proficiency with MS Office; Outlook, Excel, Word.
Physical requirements: lift / carry / move 40lbs. minimum including fixtures and product.
Ability to work a flexible schedule including holidays, overnights, and weekends to meet the needs of the business.
FAQ