About The Company

goop is an indispensable resource for finding best-in-class products, tips, and experts across the beauty, fashion, food, and wellness worlds. From its award-winning beauty and fashion lines to its expansive editorial lens, goop offers the tools to live a life of ineffable beauty—filled with agency, depth, and promise.  Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that’s also known for its products, curation, podcast, TV shows, live events, and retail stores.  About You    You have a passion for cultivating clientele relationships and developing a deep knowledge and appreciation of the goop brand and aesthetic. You are curious by nature and have an affinity for interacting with customers and anticipating their needs. You enjoy the luxury environment and are excited to immerse others in it.   About the Role   As a Keyholder, you are responsible for delivering on the goop client expectations, and growing the clientele through strong client relationships developed through understanding the community in which the store is located. You are confident in cash reconciliation as well as opening and closing the store on a rotational basis. You strive to not only hit your personal sales goals but are excited to play an integral leadership role in the store meeting and exceeding their goals as well. Passionate, eloquent, and confident, you create the goop environment.  Responsibilities include:   Create a warm and welcoming in-store environment, while maintaining instore visual standards.  Maintain an effective clientele book, understanding surrounding community & catering to the demographic of potential clients.  Learn the details of the product assortment and successfully communicate the finest details to clients, both current and new.  Able to handle transfers and return to vendors, while filing necessary paperwork.  Handle in store RTV’s, damages, etc. when necessary.  Handle weekly bank deposit as necessary.   Qualifications & Experience   2-4+ years of retail experience, preferrable within a luxury environment.  Strong interpersonal and communication skills, both written and verbal.  Ability to perform effective selling techniques to achieve sales and repeat business.  Basic computer skills and familiarity with the Microsoft Suite.  Physical requirements: lift / carry / move 40lbs. minimum including fixtures and product.  Ability to work a flexible schedule including holidays, overnights, and weekends to meet the needs of the business.  FAQ