Retail Store Management – Experience of working in a fast paced retail fitness and or fashion apparel store managing a team of 40 or more employees
Leadership – Inspiring, motivating, and guiding a diverse team to achieve store goals and deliver exceptional customer experiences, while fostering a culture of collaboration and energy
Brand Values - Aligned to and inspired by our brand values with a shared passion for community, wellness and fitness
Communication – Demonstrating strong verbal and written communication skills to effectively engage with your team, customers, and senior management, ensuring clarity, alignment, and transparency
Customer Service – Expertise in customer service to handle inquiries, resolve complaints, and create a memorable in-store experience that aligns with Gymshark’s commitment to excellence
Performance Tracking – Experience monitoring and analysing KPIs and other performance metrics to drive continuous improvement and achieve business targets
Sales & Marketing Knowledge – Strong understanding of sales strategies, promotional activities, and how to drive store performance to meet and exceed targets while maximizing profitability
Problem-Solving – Ability to identify challenges, whether customer-related, team dynamics, or operational issues, and develop effective solutions to keep operations running smoothly
Time Management – Demonstrate strong time management skills to prioritize tasks, balance multiple responsibilities, and ensure that the store runs efficiently on a day-to-day basis
Team Development & Training – Skill in hiiring, coaching, and developing staff to ensure a well-trained, motivated, and high-performing team, aligned with Gymshark’s values and goals
Conflict Resolution – Experience of managing conflicts, both with customers and team members, in a calm, professional manner to maintain a positive and productive environment
Attention to Detail – Ability to ensure the store's presentation, stock levels, and operational processes are executed to the highest standards, maintaining the Gymshark brand’s integrity
Organizational Skills – Experience in efficiently planning and organizing store schedules, managing daily tasks, and ensuring that all aspects of store operations run smoothly and efficiently
Health & Safety Knowledge – A background in maintaining a safe and compliant store environment by adhering to all safety regulations, policies, and legal requirements for the protection of both staff and customers
SALARY RANGE
The range is between $88,000 - $125,000. The base pay offered is based on market, experience, and skills
THE PERKS.
At Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way.
🏖 20 days holiday💰 401K contributions up to 6%🏋️♀️ Fitness Perk🦈 50% Gymshark Discount 🥇 Medical, Dental, Vision and FSA🙌 Bonus potential
*All benefits are non-contractual, and Gymshark may amend, terminate, or enhance the benefits provided you and our other employees from time to time as it deems appropriate.
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email
[email protected].