Identifying and driving areas of improvement for current systems within portfolio and where possible implementing robust long term solutions, in line with business strategy. 

Leading the delivery of projects including but not limited to systems implementations, migrations, configuration changes and more.  Responsible for providing exceptional customer service to our internal Gymshark team.  Providing thorough methodical investigation of complex incidents escalated, in line with agreed SLA’s.  Taking time to understand stakeholder pain points and frustrations to inform system enhancements.  Deputising for Business Systems Manager  when required.  Providing support to key stakeholders as a trusted partner in regards to their tech services.