Organizational Development:

Project Intake and Escalations: Triage incoming project requests, including scoping and sizing. Assess the impact of projects on Care Operations. Drive alignment on project prioritization and communicate prioritization decisions. Create and coordinate working teams for each project, ensuring designated time and communication channels. Implementation Support: Manage active Asana projects, tracking dates, owners, and dependencies. Schedule regular cross-functional team meetings as needed. Collaborate with BizOps for reporting requirements. Coordinate launch communications and training efforts to ensure Hims & Hers stakeholders are prepared for implementations. Communicate upcoming implementations with internal Care Operations partners. Conduct Launch Readiness (Pre-mortem) meetings with stakeholders. Conduct Retrospective meetings to gather feedback and insights from stakeholders. Workgroups: Facilitate workgroup agendas for designated Hims & Hers service lines; identifying and tracking next steps for cross-functional partners.  Maintain an initiative tracker for ongoing projects for designated Hims & Hers service lines.