Requirements
Data governance: Implement governance structures to ensure data integrity. Provide comprehensive documentation in order to help the analytics community self-serve their needs
Monitoring: Create systems for monitoring ETL pipelines and resulting reporting while evaluating progress towards strategic objectives and potential risks to strategic goals
Manage data scale: Facilitate use of petabyte scale databases optimized for business analytics
Cross functional alignment: Effectively collaborate across disciplines such as GTM Operations, Product, Business Intelligence, and Finance to identify sources of data, and optimize analytical approaches
Project scoping: Inform project data requirements in cross functional project, including work in the upstream systems (Salesforce, Zendesk, etc) of GTM, API buildout, auditing, and reporting as needed
Data quality: QA/QC of code written for production by multiple organizations throughout the Klaviyo analytics community
Repository maintenance: Collaboratively maintain the GTM DBT repository of data models becoming the subject matter expert on the the lineage of information in our data warehousing tools
Subject matter expertise: Become a subject matter expert on Go-To-Market data and analytics and disseminate best practices to the broader GTM Analytics community
Continuous improvement: Apply a continuous improvement lens to project processes and outcomes, contributing to the overall effectiveness and efficiency of the GTM organization.
Who you are:
3-5 years of professional experience in an analytics / business operations / consulting role
2-3 years of data or software engineering experience, including expertise in SQL, DBT, and object-oriented programming languages (Python, Java, or C++)
2-3 years of experience working in GTM systems: CRMs, TMS, LMS, CMS, MAPs, PLMs, etc
Demonstrated knowledge of compensation design and implementation of data modeling for compensation programs
Able to work through complex data models that relate to the contextual needs of the business in areas of: Finance, Customer Success, Support, Sales
Demonstrated understanding of reporting tools such as Tableau/Looker/Thoughtspot
Demonstrated knowledge of data engineering best practices (data discovery, data documentation, infrastructure development/deployment, and information security)
Demonstrated understanding of data governance best practices and the ability to implement those practices in scaling organizations
Experience managing the deployment of new tools and technologies
Systematic thinker who enjoys finding creative technical solutions to hard problems by collaborating closely with your team
Strong communication and organizational skills, a demonstrated ability to partner with business leaders, and experience communicating technical concepts to non-technical executive audiences
Balance attention to detail with swift execution, including the ability to deliver on tight timelines and navigate ambiguity
Proven track record of taking ownership and driving results
Self-motivated and have the ability to work independently
Education and Experience:
(Preferred) BA/BS degree in Computer Science, Engineering, or a related field
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