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    Senior Billing Specialist
    Posted Oct 16, 2025
    Hybrid
    Denver, Usa
    About Klaviyo
    Review contract amendments and subscriptions to ensure accurate customer billing Create high value transactions such as usage based invoices  Confirm various customer billing terms and meet those criteria Maintain a working knowledge of all standard processes to support and guide internal stakeholders as needed Assist in month, quarter, and year end close cycles by reporting accurate data Support in special Accounts Receivable and Accounting projects Participate in testing for billing improvement projects Identify opportunities to resolve challenges within the order to cash processes
    Requirements
    Experience in accounts receivable platforms; Stripe, Zendesk, Salesforce, NetSuite is a plus 2-3 years of experience in a SaaS industry, experience with SOX a plus Basic understanding of accounting principals Experience supporting and testing billing system improvements Comfortable with both following and developing process documents Intermediate Excel skills (Pivot Tables, Index Match, Sum If, etc.) Must be able to thrive in a fast-paced, innovative environment including ability to remain flexible, proactive, resourceful, and efficient while interacting with internal and external stakeholders Ability to work collaboratively and effectively with others within and outside of Finance teams Extremely organized with good project management skills Must be able to work independently, take initiative in identifying needs, organizing work day, and make effective use of time Strong attention to accuracy and detail Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$72,000—$108,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.  Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
    Senior Billing Specialist at Klaviyo