Write integration specifications for customers hosting their eCommerce stores on non-standard platforms, ensuring seamless data flow while maintaining platform integrity
Modified the Magento extension codebase to accommodate specialized data sync requirements, demonstrating our ability to adapt core integrations
Developed a new integration for Demandware from scratch, showcasing our capability to expand Klaviyo’s ecosystem of partners
Built Klaviyo's first ever public chrome extension, which allows anyone (marketer or developer) to troubleshoot and audit their front end API calls being sent to Klaviyo more easily.
Requirements
Spearhead the technical and solution pre sales campaign to prospective Klaviyo Mid-Market clients to help Klaviyo hit its revenue targets, including
Technical discovery around current customers architectures, understanding their business and technical challenges and opportunities
Host technical workshops where you’ll be working with developers and business teams to align technical solutions to overall business outcomes
Architect and execute Proof of Value plans to achieve technical selection over the competition
You will become a complete expert in the Klaviyo experience, from understanding the data pipelines and code base of our integrations to understanding technical tradeoffs between different implementations
Support product field alignment by being the voice of our customer needs and working closely with our Developer Experience team and Product teams to synthesize product gap information
Be the go-to internal technical and subject matter expert resource, educating sales team members as well as prospects/customers to provide a consistently positive Klaviyo experience.
Who You Are:
3+ years experience in sales engineering, solutions engineering/architecture for a software product
3+ years in a role working with web development languages (Javascript, Node.js, React); REST APIs; and/or with a general purpose programming language such as Python
Strong domain knowledge in several of the following areas and a proven ability to learn new domains quickly: marketing automation tools, customer data platforms (CDP), eCommerce systems, mobile apps, analytics, ad tech, data engineering
Proven ability to track and learn from the ever-changing technical landscape and incorporate modern, optimized solutions to high-value problems.
A compelling and honest communicator and storyteller who can impress prospects at any level from executive to developer, with the capability to persuade technical stakeholders as well as explain technical concepts to non-technical stakeholders
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