Supports delivery of digital technology systems, from scoping and design to testing, implementation, and optimization, leveraging internal and external partners
Collaborates with various business partners to define and document key requirements including Business Requirements Documents (BRDs), End-to-End Functional Flow Diagrams, Business Process SOPs, Data Analysis and Reporting
Partner with Quality Assurance (QA) teams to develop test strategies and ensure that the requirements are clearly understood by cross-functional partners
Supports ongoing and in-flight initiatives by leading requirements gathering, design phases, and solution validation
Conducts product solutions research to evaluate and implement the most effective digital technology solutions
Collaborates with development teams to review business requirements, helping to scope and plan key initiatives effectively
Supports backlog management and initiative planning by assisting with grooming the digital technology backlog and ensuring alignment with business priorities
Performs data analysis on transactional data that drives decision making on different initiatives
Collaborate with internal and external technical teams to ensure a clear understanding of product capabilities, driving efficiency and alignment with business objectives
Champion process and system improvements by leveraging Shopify, Ordergroove, Klaviyo, MongoDB, and other digital tools to enhance business performance
Work closely with Development and Testing teams to address key blockers and ensure functional clarity, facilitating successful execution
Other duties as needed
Requirements
8+ years of experience in Digital Systems within the Retail or eCommerce industry
Proven track record of implementing large-scale Digital Transformation initiatives
Strong experience in Digital Systems roadmaps for eCommerce retailers
Strong experience working in Agile methodology
Familiarity in writing queries on MongoDB for performing data analysis for ongoing programs
Demonstrated ability to drive lean internal and external team initiatives with a focus on execution, accountability, and results
Experience partnering with third-party consultants, vendors, and contractors to maximize technology value and scalability
Deep understanding of Retail Digital Technology ecosystems
Scrum Product Owner certification is preferred
Familiarity with Shopify is a strong plus
Experience with Shopify, Klaviyo, Figma, and Google Cloud Platform (GCP) is highly desirable
MANSCAPED® Benefits
Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance.
Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.
Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.
We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work.
Business Systems Analyst, Digital Technology at Manscaped