Own the intake and prioritization of creative requests, ensuring efficient processing of both digital and static asset needs while maintaining alignment with business priorities
Lead the end-to-end management of digital asset workflows, including web design, marketing banners, social media graphics, blog content, and email visuals
Partner with Creative, Copy, and Marketing teams to ensure timely execution and brand consistency across all deliverables
Coordinate with external vendors to manage outsourced creative production (5 & Done), overseeing timelines, quality, and asset delivery
Oversee the development and deployment of key creative asset types, including but not limited to:
Requirements
One-off retail creative requests (excluding fixtures, campaigns, and new retailer launches)
Partner with Legal and internal stakeholders to manage copy reviews and ensure compliance across all creative workflows
Manage creative concepts for brand campaigns ensuring they align with business objectives
Facilitate creative resource management and prioritize workstreams to optimize workload across creative and marketing functions
Facilitate and lead collaborative priority conversations between creative, marketing and retail teams
Drive process ideation and continuous improvement across creative operations, streamlining coordination and reducing inefficiencies
Monitor project timelines and resource allocation, surfacing risks and solving blockers to maintain momentum
Facilitate project kickoffs, weekly standups, and milestone reviews; keep cross-functional teams aligned and informed while maintaining clear documentation across all workstreams
Help teams stay focused on strategic priorities without micromanaging execution
Champion cross-functional accountability and clear communication throughout each phase of the creative process
Manage updates to project templates; onboard teams to tools and processes as needed
Perform additional duties as needed to support evolving business priorities
Other duties as required
Qualifications:
4+years of experience in creative program management or marketing operations, ideally within a fast-paced, high-volume environment
Deep understanding of digital and static creative workflows, timelines, and asset types
Strong organizational skills and the ability to manage multiple workstreams simultaneously
Proven experience coordinating with vendors and managing outsourced creative pipelines
Familiarity with project/program management tools (e.g., Asana, Monday.com, Trello)
Exceptional communication skills with the ability to engage confidently with executive leadership, program managers and all roles across the organization, while fostering collaboration and accountability
Ability to translate creative needs into structured plans
Proactive problem-solver who thrives in a cross-functional environment and prides themselves on quality of work
Detail-oriented with a passion for process optimization and continuous improvement
Understanding of legal and compliance workflows related to marketing and creative content is a strong plus
Experience with retail, eCommerce, or consumer product creative teams preferred
MANSCAPED® Benefits
Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance.
Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.
Program Manager, Creative Digital Design at Manscaped