Partner with business leaders to develop methodology to continually assess team health & performance in a systematic and rigorous way. Consult with leaders by assessing team structures, identifying capability gaps, and building talent roadmaps to support business growth. Facilitate regular talent reviews and help design succession planning strategies and pipelines for critical roles. Guide teams through organization design and change management efforts, ensuring alignment with company strategy.

Support the design and execution of job architecture, leveling frameworks, and compensation structures that enable scalability, transparency, and fairness. Collaborate with Total Rewards team to maintain equitable compensation practices and ensure roles are benchmarked appropriately. Educate leaders on compensation philosophy, job leveling principles, and how to apply them in organizational planning. Compliance & Leave Management Serve as a resource and advisor to employees and managers regarding leave policies, workplace accommodations, and return-to-work planning. Partner with General Counsel & People team to ensure compliance with federal, state, and local leave laws and ADA requirements. Create and update People Operations process documentation, standard operating procedures, help guides and various other resources to be used within the department and by OLIPOPPPERS at large. Conduct thorough and timely investigations with clear documentation of findings. Create systems to self-audit processes to ensure nothing slips through the cracks and when it does, we catch it quickly. Employee Support & Engagement Be regarded as a trusted thought partner to all employees - helping folks to interpret policies, engage in healthy communication, navigate career development and other employee lifecycle demands. Support healthy organizational culture by coaching folks through conflict resolution, modeling expert-level negotiation and communication skills. Train managers on the basics of people management, ensuring they understand their role, applicable internal programs and policies, and how to partner with the People team. Collaborate with the People team as needed to deliver the best support and service to every OLIPOP employee. Performance Management