Platform Fluency: Experience managing communities on Instagram (Stories, Lives, DMs, Highlights) and community tools like Cirqle/CreatorIQ/ShopMy, Slack, Instagram Broadcast, Discord or other channels  Content Planning: Ability to program and schedule digital content and interactive activities that drive daily and weekly engagement. Tone & Voice Execution: Skilled at writing engaging community posts, prompts , and announcements that match brand voice and energize niche communities. Sentiment Tracking: Ability to monitor community vibes, flag issues early, and cultivate an inclusive and positive environment. Digital Communication: Strong digital comms etiquette-knows how to talk to members, reply in DMs, and build trust online.

Relationship Management: Comfortable being a approachable consistent point of contact for ambassadors and top-tier community members. Talent Sourcing: Experience identifying and vetting local influencers, micro-creators, or superusers for program participation. Onboarding Coordination: Ability to onboard members or ambassadors clearly and efficiently-via email, Zoom, or community tools. Operational Follow-Through: Keeps programs moving-tracks signups, confirms deliverables, and ensures participation doesn’t drop. Feedback Loops: Can collect and synthesize anecdotal and qualitative feedback to shape future iterations. Program Operations & Logistics Detail Orientation: Comfortable tracking multiple timelines, checklists, and program components at once (e.g., onboarding, weekly challenges, rewards fulfillment). Vendor Coordination: Experience liaising with third-party platforms and vendors to manage fulfillment or tech (e.g., Circle, gifting platforms). Process Building: Ability to support the creation of scalable SOPs for repeatable programming and activations. Data Hygiene: Comfortable updating tracking documents, participation logs, and basic reporting for internal use. Assess and Report on the effectiveness of ambassadors, programs, and events through a reporting framework supplied.  Pilot Program Support Test & Learn Mentality: Thrives in early-stage programs with fluid structure; willing to experiment and iterate quickly. Pairing Logic/Matching: Understands how to group or match members thoughtfully (e.g., for the Buddy Test). Early CX Thinking: Comfortable supporting ideas that may evolve into larger product, app, or lifecycle features. About You: