Leads day-to-day Studio operations in the Studio Manager’s absence, ensuring smooth execution across all functions Manages inventory, supply ordering, and operational task completion with consistency and attention to detail Tracks daily business performance and supports execution of sales strategies to drive revenue and hit targets Partners with the Studio Manager to identify and act on trends in key metrics, ensuring goals stay on track Upholds compliance standards, including safety protocols and piercing regulations, and escalates issues as needed

Maintains a consistent presence on the floor to guide the team and ensure an exceptional customer experience Actively supports resolution of customer concerns and models service recovery when needed Identifies experience trends and advocates for improvements that elevate the Studio environment   Leadership & Team Development Acts as a day-to-day leader for the team, setting a high standard for professionalism and accountability Provides real-time coaching and clear, actionable feedback to support individual performance Contributes to team development in collaboration with the Studio Manager Reinforces Studs’s values and fosters a culture of inclusion, collaboration, and continuous improvement   Requirements: 1+ year of retail management, customer-facing team leadership experience, and demonstrated track record of operational excellence Available to work 30–40 hours/week, including weekends and holidays as needed Comfortable standing for extended periods (up to 8+ hours) and able to lift and move up to 20 lbs Comfortable handling chemicals and following all relevant health and safety protocols Brings strong judgment, a proactive mindset, and a bias toward ownership and follow-through Thrives in a feedback-rich environment and contributes to a collaborative, high-performing team culture   Benefits & Perks