Reviews business reporting with the Studio Manager and Assistant Studio Manager to understand and effectively communicate opportunities in key business metrics Partners with the Studio Manager and Assistant Studio Manager to implement strategies to continually improve key business metrics and achieve sales plan

Contributes to a performance oriented culture by setting clear expectations and targets for the Studio team while leading the sales floor Structures the sales floor to maximize sales and service aptitude  Serves as a brand ambassador: welcomes and educates clients to the unique Studs’ piercing and shopping experience through our selling cycle Implements and trains to service recovery best practices  OPERATIONS Optimizes Work Processes Oversees the Studio’s experience division including selling culture, bedside manner, and training or the Studio’s presentation division including brand standards and visual merchandising Monitors, tracks, and communicates trends in their division area to the Studio Manager and collaborates on solutions Decision Quality & Execution  Balances analysis, experience, and integrity when making decisions for the overall business Understands when to take action and when to escalate to the Studio Manager Holds themselves and staff accountable to meet directive execution dates Acts with a clear sense of ownership over the Studio’s experience and presentation responsibilities   TALENT  Builds and Develops Effective Teams